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My son accidentally deleted my game while trying to make space on my phone to download something. Can my last game be recovered somehow?
Hi Josie,
If you had backed up your game through your Facebook or Kingdom account, all you need to do to recover your game is to reconnect the game app to your account.
If you didn't, your game was saved only locally in your device and by removing the game app you remove all the data in the process.
This is the case with all of our games so be sure to have them backed up.
If you hadn't saved the game, let me and I'll see what I can do.
Thanks!
Jenny
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks