Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have not seen it for several days now.
Mine disappeared too, but just tried again to play a level in this new portrait mode and it came back BUT of course been penalised for not liking new layout as lost days on machine by not actually playing. Logging on clearly isn’t going to be enough to get treat machine anymore.
I wanted to see if anyone else has lost their daily spin booster machine? I still have one but not the one that adds candy when you log in daily. I also am not receiving the extra candy when I win a level. This all happened when I lost the ability to play in portrait mode. Now I am forced to play in landscape, which is not as much fun. Harder to see. Thx in advance.
Mine is gone too. It started when the portrait mode kicked in.
Hey same thing happened to me. Why should we be penalised if it disappears
Same for me, and on top I have no more gifts from friends. But it is due to the fact that the game lost connection to App Store. I tried all the King’s suggestion to fix this issue but it doesn’t take work. I suppose it is a bug.
Have you also lost connection?
Did you update the latest version of this game? 🤔
If you have updated the latest version of this game already but it's still not received the new features/events, try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out your Facebook/Kingdom Account then Close this game app
4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).
Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.
If it's still not received the new features/events, mostly of players don't have these features/events too.
These new features/events are not available for all of players that's means some players selected while had these new features/events randomly and it's tested. So check this information here 👇😊
So I hope you can understand to read this information and make sure keep your eyes out until new/another features/events released. 😉
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
@Diamond_Lim yes, game is latest, and now it's back, with of course, the level loss because I haven't been able to collect if for a few days.
I have game bugs.
It's glad to hear as finally it's back now! Let's continue playing! 😊
@Diamond_Lim And it's gone again, I swear, I hate bugs in other people's programs worse than bugs in my own because at least with my programs I can find the offending code and fix it.
Oh Dear! Tagging @Doondie @bearwithme if can help and answer you possible.