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I lost all my progress (I was on level 1336) when i logged on with facebook. Logging onto facebook took me back to level 1, and when I tried to log out, it still takes me back to level one. I don't believe I had an email attached to my account.
Thanks @Laura
@candycrush123 Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!
Hello candycrush123. I have let the Moderator know about this problem. Thanks for contacting King Care and I hope you have a good day.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
