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On a different account where I had been playing since 2013 and on Level 13345, I learned the hard way to never purchase gold bars. On 1/22/23 I purchased small amount of gold bars to stay in the competition to win a share of 500 gold bars. I was on the last level to win the gold. I also used up all my boosters to stay in. Up to this point I had never purchased gold before. Since I made this purchase, the Sweet Cinema and the Hot Air Balloon were immediately removed from my game as well as being able to view ads for extra moves. The only boosters I get now are from the two once a day events: the Daily Treat Machine and the Booster Wheel. I cannot collect on the Daily Win, Chocolate Box, or the Episode Race because I CAN NO LONGER ADVANCE IN THE GAME IN A TIMELY MANNER to get these rewards (without spending money). It took weeks to get to Level 13351 since this occurred. I then logged in on my Kindle fire and noticed I had 6 more moves than on the device I usually play on. BUT, when it synced, those moves went down too. I cannot advance any further until I amass a lot of boosters because they have made these games impossible to win with the number of moves initially given. I have not received ONE extra move since 1/22/23. This is totally unfair to treat players differently if they purchase gold or boosters.
On February 15, I finally gave up, created a new account with a new email, and just started over. Now I get all the videos for extra moves as well as the Sweet Cinema. I haven't seen the Hot Air Balloon though, so maybe it was discontinued? However, I've gone from Level 1 to Level 1880 in just 9 days. I hate that my original game has been crippled, but maybe I'll catch up to it in a few years. 😆
I have played this game all weekend and was well in front with 2 hours remaining, then when I went to collect 5 hours later, the game has disappeared from my browser.
This is just total incompetence and in my opinion very poor treatment of your players. A total farce to add to the long list of glitches and design faults pumped out on a regular basis.