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Please, contact me! I've started a conversation to get a crashing problem solved, but can't post anymore and don't receive any message... My problem is still pending.
The crashing problem has been already solved, but I had to uninstall and reinstall the game and lose all my progress. The problem is that I have no access (server errors) to the conversation started with Elsa and Cezdiamond. Could you help me?
Thanks @Laura
@Dani I have sent you a follow up message :-)
Thanks!
Hi again! I can send this right to Cez again and since the crashing issue is solved (yay!) she can look into your account and get your progress back. It has been a pleasure talking with you. Again, thanks for contacting King Care. I will go send this to the Moderator right now for you. Here are the tips for getting lost progress back to try too, if you like. https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level
Hi Dani! Here are some troubleshooting tips for you to try. Let me know if it helps! Thank you for contacting King Care and have a great day.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
