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I recently changed phones and tried to follow all the steps to save my data. I was on level 2,200 and have now been moved to 1. Can someone please help me recover my progress?
Hello Scott. I see you have tried to save your progress but that you have lost your levels anyhow after switching to a new device. Have you connected to either The Kingdom or Facebook, because your levels would be saved to them, even if you switch phones. Here is an article that explains it a little more: If you are experiencing issues synchronising the game to your Facebook or King.com account, please try all the options below to resolve the issue: 1. Force close the game and any other apps that are running in the background on your device. 2. Check for any updates to your device's software and the game itself. Out of date software is the main reason for the majority of technical issues. 3. After installing any updates, turn your device off and leave it switched off for at least 10 seconds before restarting it. If you are having issues syncing the game to Facebook, try deleting the Facebook app from your device and re-installing it to kick-start the sync process. For step-by-step instructions on how to resolve this issue. Please watch the following video tutorial: iOS: https://youtu.be/qrmBWnonwtE I hope this helps, and if you need further help in getting your progress back, just come back and I will let the Moderator know you need help. She can look into your account and help you with that. I hope you have a great day. Thank you for contacting King Care!
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On my phone I’m on level 14,148 on my iPad I’m on 1,266. Please help me to get the game synced between devices
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Why the make it level more hard to pass . After big update on the game use more 30 life just to beat single level sometime more the 30
how do i get my level from facebook to a new device?
Candy Crush App will not recognize my correct passwords to update my progress. All other devices working. Deleted and reloaded, and no difference - says I have the wrong p/w. Any ideas?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
