Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am at 3246, my friends have the new levels, but I don't. How do I get them?
Hi Cheryl, thank you for writing us here on King Care. If your friends have higher levels they might be playing the game on Windows 10 which now goes up to 3305. Where do you play the game - mobile or computer? The highest level on those is now 3260.
Hi there Cheryl. Sometimes the mobile and Facebook versions of a game will feature a different number of levels. For the majority of our games, all the latest levels are initially released onto Facebook and then adapted for mobile platforms like iOS and Android. This means that quite often, there are more levels available for the game on Facebook than mobile devices. This isn't always the case as some of our games focus on releasing new content exclusively for mobile devices. Just be sure to keep your mobile game app updated to access the latest levels and features, if you find yourself waiting for new levels head over to Facebook to see if any more levels are available or perhaps try one of our other exciting new games in the meantime. I hope this answers your question! You can always go back and do the Sugar Drop Challenge in the meantime! That is a GREAT way to get boosters to help you in these higher levels. Thank you for contacting King Care, and I hope you have the best candy-crushin' day possible!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks