Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I think this is the 4th or 5th time I asked this question, why is the treat calendar stuck on #1 eve

Every time I open CC saga my treat calendar is stuck on #1 for about 2 months now. It's not going any further and I keep getting the same booster all the time. I think this is the 4th or 5th time I wrote you about this and you said be happy at least your getting the calendar.. Well, I am not getting a lot of boosters that I am entitled to according to the calendar. Why can't you fix this simple problem....it works fine on phone but the problem is on my PC, Windows 10. I would appreciate you looking into this matter and fix it for me.....not fair I am getting the same old booster all the time.

Thanks, Diane Lipko

Accepted answers

All comments

Dimin450

so, Diane i have this problems since the treat calendar began this is what Queen B wrote
The studio will look in to this feature but it's not a priority at the moment as it doesn't effect the game play. I recommend switching to mobile device if possible on those tricky levels if you need the extra help and at least we get a booster on PC every day!
/QueenB

I play more on my PC then my phone....seems like they are just brushing us off and don't think our question matters. You "Support" people should be concerned with helping and fixing all problems. Not right!

Dimin450

I don't have the answer the technical group should have this fixed already....some people don't have IPhone's and rely on their computer so what do you say to that people!!!! I hope you take the time to look into this.

Jim_Karales

so, Diane i have this problems since the treat calendar began this is what Queen B wrote

The studio will look in to this feature but it's not a priority at the moment as it doesn't effect the game play. I recommend switching to mobile device if possible on those tricky levels if you need the extra help and at least we get a booster on PC every day!

/QueenB

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Accepted answers

All comments

Jim_Karales

so, Diane i have this problems since the treat calendar began this is what Queen B wrote

/QueenB

Dimin450

so, Diane i have this problems since the treat calendar began this is what Queen B wrote
The studio will look in to this feature but it's not a priority at the moment as it doesn't effect the game play. I recommend switching to mobile device if possible on those tricky levels if you need the extra help and at least we get a booster on PC every day!
/QueenB

Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
My entire inventory is gone!
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…