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Hi,Did something happened ? I've lost my progress in Candy Crush Saga, I don't remember the exact level I was, but now I have to redo the same levels I've already cleared... like maybe 20 levels back.
Ok Souris. I will let the Moderator know about this. She will message you privately when she reads it. Thanks again and I am sorry you're having so much trouble! Have a great day.
Thanks @Laura
@Sourislet's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
Thanks, but sadly, it didn't work
Hello Souris. I have a bit of information for you to read that may help you get back to the level you had been. Let me know if this helps you or if I need to forward it to the Moderator so she can help you get your levels back. Cheers and have a great day!
https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
