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How can I restore my progress in candy crush saga after being bumped down to level 1?
Hello Glenda! You haven't mentioned if you play on a mobile device or computer. First try to clear the history. If it's on a mobile device shut it down, wait 10 seconds and then open it. Open the game and log out of Facebook and log back in. If you are on a computer, clear the history and then open the game in Facebook. Log out of Facebook and log back in and it should bring you back to your current level. If it doesn't please write back here and I can offer you further direction. I hope this helps! Thanks for contacting King Care and I hope you have a pleasant day!
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
