Candy Crush Saga

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Boosters on new smartphone

MicTeo

Dear sirs,

I have changed my phone ... I mantained my level but I have lost all my boosters... is it possible to solve this issue?

Thanks

To Ask Your Question:

Accepted answers

MicTeo

Ok, many thanks

All comments

MicTeo

Ok, many thanks

Laura_Grosvenor

Not necessarily. I have asked her to look into your account and she will private message you when she gets this post to ask you what you lost, etc. She is really nice and I have told her you are very nice also. I am confident she can get back some or all of those boosters for you. It is a pleasure helping you and again, I hope you have a great day and that this gets solved for you soon.

MicTeo

Hi. . Were all won.. Ok, so I have lost them

Thanks for the answer

Laura_Grosvenor

Hello MicTeo. Were these boosters bought or were they won? If they were bought, then they should have been restored along with your progress. If they were won, then they will be lost. That goes for gold too. I will pass this on to the Moderator to see if she can help restore some or all of those lost boosters. Thanks for contacting King Care and I hope you have a really nice day.

Accepted answers

MicTeo

Ok, many thanks

All comments

Laura_Grosvenor

MicTeo

Hi. . Were all won.. Ok, so I have lost them

Thanks for the answer

Laura_Grosvenor

MicTeo

Ok, many thanks

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks