Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Cannot get back to previous level. How do I update password on candy crush. When I enter email it says not registered
Only email I have ever had.
Sign in or register to leave a comment and join the conversation.
Thanks @Laura
@Kathy I have checked our system and no account is registered with your email. I think it is likely that perhaps an account was not made correctly when you first started playing. Please could you create a new Facebook or Kingdom account and then link it to your game. Once you have done this I will be able to find your account in the system and restore the levels :-)
Thanks!
Me too or I am deleting it permanently.
OK the Moderator (Admin) has this question in her queue and will get to it as soon as she can. I hope this gets resolved for you quickly so you can continue crushin' those candies!
Yes I have. Several days ago I updated password on fb. When I go to update password on candy crush it says my email is not registered. That is the only email I have ever had.
Thank you for contacting King Care, Kathy. Can I ask if you tried playing through FB? I have let the Moderator know about this also for you. I hope you have a nice day!
