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What is wrong. Candy crush went back to level 1. I was well over 2700.
Hello Kathy. Can I ask if you were playing on FB or The Kingdom? If you were, all you may need to do is disconnect (or log out) and then reconnect to either one and your progress and any bought boosters/gold should be restored. If this doesn't work, let me know and I can send it to the Moderator so she can check your account to see if she can restore your level for you. It is very important to connect to either FB or The Kingdom because that way, your progress and any bought items will be stored on King's servers and can be restored. Thank you for contacting King Care and I hope you have a great day!
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
