Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
What is wrong. Candy crush went back to level 1. I was well over 2700.
Sign in or register to leave a comment and join the conversation.
Hello Kathy. Can I ask if you were playing on FB or The Kingdom? If you were, all you may need to do is disconnect (or log out) and then reconnect to either one and your progress and any bought boosters/gold should be restored. If this doesn't work, let me know and I can send it to the Moderator so she can check your account to see if she can restore your level for you. It is very important to connect to either FB or The Kingdom because that way, your progress and any bought items will be stored on King's servers and can be restored. Thank you for contacting King Care and I hope you have a great day!
