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When I reinstalled the Candy Crush Saga App, it has started me at Stage 1 again. How do I get back to my level?
Thank you - I got back to my level again. Unfortunately I lost all the boosters I had accumulated and I can no longer receive Lives as the Message icon is now inactive!
Hello Angela. Did you try reconnecting to Facebook? That is usually all it takes to get you back to your level. If you still need more help, let me know and I will send this to the Moderator who can help you further. Thank you for contacting King Care and I hope you have a great day.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
