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Currently on Level 3271. Had over 175 lives yesterday and got on to play again and now have only 2. That's impossible.
Hi debsmitt!
Ah sorry to hear about your lives
Unfortunately if the lives are gone from your inbox, we have no way of bringing them back. Lives are Facebook notifications and as we cannot bring them back, we recommend using them as you go, so you get the most use out of it. Hopefully saving lives permanently would be possible in the future.
You can find out more about this topic from our thread: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091
Luckily it's always free to request more lives.
Jenny
OK deb. I have passed this on for you. I am sure you will be contacted as soon as possible about your issue. Let me once again apologize for your aggravation. I feel badly that this happened to you and I sure hope that it gets solved for you very soon. Have a great day!
I was connected on Facebook using my laptop. They lost lives are still gone.
Hello debsmitt. Can I first ask if you were connected to The Kingdom or FB? If you connect back to either one are those lives there, or are they still gone? Are you playing on a laptop/desktop or a mobile device like a phone or tablet?
I will let the Moderator know about this. Perhaps they can help you further. Thank you for writing to King Care and I hope you have a nice day.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
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