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both my computers will not load Candy Crush from Facebook. It goes to the loading screen and just sits there. I have update flash, cleared history, cleared cache, uninstalled and re-installed. Any other suggestions. It has been a week now.
Hi Sandy!If both computers are having the same issue I suggest you check the Internet connection for any limitations - for instance firewall settings. It might also be software running in the background (for instance Norton Internet Security) that creates an issue.Let me know how you progress :-)- Mark
Hi Sandy!
If both computers are having the same issue I suggest you check the Internet connection for any limitations - for instance firewall settings. It might also be software running in the background (for instance Norton Internet Security) that creates an issue.
Let me know how you progress :-)
- Mark
Hello Sandy! I am so sorry you're having such difficulties. It sounds like you've done the troubleshooting, so I will pass this on to the Mods to see if they can help you further. Again, I apologize for your troubles and I hope you have a good day!
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
