Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

All sounds disappeared from my Candy Crush Saga game. How do I get them back?

Alina_Rionda
Alina_Rionda Posts: 2

Level 1
in Support

The game works well but has no sound. The icons look well my PC  is not mute.

Flag · Helpful Sweet Love Haha

Answers

  • Crusher18
    Crusher18 Posts: 1,286

    Is the sound working for any of their other games? Have you tried all of the basic troubleshooting steps that King advise for PC problems with the game? You can find them here:

     https://www.youtube.com/watch?v=OESCE4Jj2tU

    I hope this helps! 

    Flag · Helpful Sweet Love Haha
  • Kimberly_Bruklis
    Kimberly_Bruklis Posts: 8

    Level 2

    Most of my games on Facebook have no sound.  I read on Facebook, that the issue isn't with Facebook, but rather the developer and they recommend contacting the developer of the game.  BUT.....it's odd how not only do none of the games I play by King have sound, but neither does the game I play by TAO.  So, that can't be a coincidence.  The issue is with Facebook.

    Flag · Helpful Sweet Love Haha
  • Beverly_Walters
    Beverly_Walters Posts: 1

    Level 1

    If you are using Google Chrome... You might not be aware that there is a auto mute for sounds for web games.  The solution is to go to Chrome. and in the URL (place where you go type web address)  Now type chrome://flags/autoplay-policy     Next scroll down to "No user gesture is required"   The words RELAUNCH should appear.  Click on these words and magically your sound should return.

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories