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Welcoming Sam back, hoping he stays when I return after work.
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@CherylTeoh I just realized that you posted this message in the Discussion area and not the Support area. I just opened up the question in the Support area so please click HERE and post your information in that thread with the images. Then I can have a game moderator come here and close this message. Now that it's in support maybe others will see the message and report if they are having the same issue.
I have been writing back and forth with a community member about Sam's Sweet Streak because she has been having trouble keeping her progress and I suggested that she open a new message. You can read what she wrote HERE. I started keeping track of it in my game and yesterday I had it and this morning it was gone. I just went to my phone to check it out there. First I checked to make sure that I have the most recent version of the game and also the latest version of my operating system. Then I logged out of the game and cleared out the history. Then I logged back in and went to my events folder and as you can see in the print screen below I only have the Booster Wheel in my events. Something is majorly wrong. I lost all my events! I just came back to my computer to check the game on Windows 11. I made sure that I have the most recent version of the game. I logged out and logged back in and now I have Sam's Sweet Streak on my desktop version but nothing on my phone except the wheel. Is anyone else having trouble with Sam's Sweet Streak? I know that not everyone will get this event but for those of you who had it recently, please let us know if you still have it and also where you are playing the game, desktop or mobile. Thanks.
Something is majorly wrong! I just opened the game on my phone to see if maybe I had Sam's Streak there and I didn't have it. So I logged out of my King account, cleared the history and then logged back in. I went into the event folder and now look at it!
I lost all events except for the Booster Wheel. I just came back to my computer and logged out and logged back in with my King account and Sam's Streak is back and all the events. But why did I lose everything on my phone? I wish that other players would come here to let us know if they are having this issue.
You're spot on with the issues @Sam's Streak :
1) appearing and disappearing at his wish;
2) when he does re-appear, you lose your progress, and starting afresh.
I just tested with my game, on first log-in, Sam's NOT there:
Can tell from no sign of score points for the various levels on the win streak.
On re-logging in, Sam returned:
But I didn't want to play and lost progress!!
Another point for the boosters with win streak, level 5 should start the game with double color bombs?
Not so with my game, ever since I started playing a month ago.
That is so strange! I am going to tag the game moderators @kiara_wael @bearwithme and the community manager @QueenB so that they can elevate it to the studio to find out if it's a glitch. Perhaps others here in the community will see your message and add comments to it. Besides the appearing and disappearing there seems to be a problem with keeping the current balance too.
My mom didn't have it yesterday, but got it just now. But she lost all win streak progress, had to start from scratch. So only got 3350 score for completing 2 episodes, instead of 3750. Haven't checked with my grandparents, anyway, they only have 1 new episode remaining, no point joining the contest.
I don't have Sam's Streak today. I had it in my game yesterday. Something must be going on with that event. How many hours does it run that you still have 47 hours left until it ends? Have you seen any other message here about this event? I wonder if other players are having the same issue.
@_Elsa_ I'm speechless! Look, what I'm getting:
Yes, Sam's back. I decided to play one more episode before going for dinner, and this was what happened😂 🙄
Hi Elsa,
I'm laughing, not just smiling, my 2nd wish has been granted - they TOOK Sam's Streak from my game. It disappeared! Pl don't ever return.
When I logged in to do the Chocolate box chores, Sam's Streak was still there:
After I have completed the last chore of yesterday's box and collected the timed boosters, Sam fled.😂
I sure hope so! Please let us know the final results.
Many thanks Elsa, hope to be like you, smiling again
Hi @CherylTeoh, that is weird. I'm not sure if it's a glitch or not. I will tag the game moderators, @kiara_wael @bearwithme to see if they have any further information on this.
#
It's happening again with Sam's Streak, pl fix it the way you've fixed Top Climber!!!
Each time I re-opened the game, my progress in Sam's Streak is gone, I have to re-start from zero!!!
#1 when I left the game with 71 hrs left for the event, I did 1 episode, scoring 1875.
#2 when I came back to play the next episode, I got this after completing 2 levels:
Still at 1st position (not for long though) but with only 250, what a joke.
#3 Then I have to play catching up. Pl note that the #2 player's scoring didn't seem to suffer the same issue, kept progressing upward.
#4 After completing a new episode I'm back to top with the exact score where I left, instead of 2x 1875!
Pl take this event out from my game, if the issue can't be fixed. Thanks
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
I've been crushing candies for 4-5 years (Level XXXX+), and one thing we ALL miss is a quick way to chat with FRIENDS while playing! **The Idea: Friends-Only Direct Chat** - Tap Friends tab → See online friends → Quick chat bubble: "Send lives + message!" - Example: "Good luck on 15k! 🔥" while sending 5 lives. Or "Tip: Use…
Hi King Team & Candy Crushers! 👋 I've been crushing candies for 4-5 years (Level XXXX+), and one thing we ALL miss is a quick way to chat with FRIENDS while playing! **The Idea: Friends-Only Direct Chat** - Tap Friends tab → See online friends → Quick chat bubble: "Send lives + message!" - Example: "Good luck on 15k! 🔥"…
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
