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Booster

MarioG
MarioG Posts: 5

Level 1
in Support

And again, all my booster are gone. Why does that happen again and again?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi MarioG, sorry for the delay in responding.  Were you playing the game with a mobile device? 

    Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.  For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about it here:

    https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

  • MarioG
    MarioG Posts: 5

    Level 1

    Yes i yous a mobile Phone... 

    And i changed my Phone from HTC to Samsung and after the change All of my bosster deleted... So how i can get all my booster back?

    Sry For the Bad englisch, i'm a German Player 

  • _Elsa_
    _Elsa_ Posts: 37,313

    Hi Mario, since you have played on a mobile device the boosters can be lost.  They suggest that you use the boosters while you play the game instead of accumulating them.

  • MarioG
    MarioG Posts: 5

    Level 1

    I anderstand... but some Times i dont net booster and some times i need a lot on Hard Levels.... Last time i Lose all my booster a admin give me a littel bit back... 

Hey! Would you like to give us your opinion?

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