Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Game won't load

AFjay
AFjay Posts: 54

Level 3

edited March 2023 in Discussions

I posted yesterday that candy crush saga will not load. I also told facebook about my problem. The game is still broke

Comments

  • Doondie
    Doondie Posts: 1,255

    Are you playing on a mobile device?

    You need version 1.149.0.1. Check the app store for an update.

    If you're playing on a Windows PC through Facebook's website, then I'd suggest using the standalone desktop version you can get from Microsoft's App Store.

    Good luck! 👍

  • Diamond_Lim
    Diamond_Lim Posts: 167,551

    How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

  • AFjay
    AFjay Posts: 54

    Level 3

    Installing and reinstalling on Facebook is not available.

Hey! Would you like to give us your opinion?