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I am on 4973 but I have experienced this problem on other levels as well. I cannot make any moves because of the ice but the board does not seem to know that I cannot make any moves. A candy keeps bobbing like I’m supposed to play it, but I can't play it because there are no candies around it that it can match with under the ice. I have had to quit a game because I can't do anything. Please help!
@Johnny_Crush You are right, of course. Clearly you have the knack of being able to spot a lucky board and know how to take advantage of it. I know you said before that you don't use cheats, so you must spend a lot of time playing through these levels. I can't do that because I am starting to get joint pains from too much swiping now, so I won't be able to participate in these discussions much longer. Swiping back to the lower levels from up in the 13,000 is - quite literally - a pain! (I wish they would introduce a search button, but I guess there is a reason they won't do that). It's a shame really, because I actually quite enjoy playing Candy Crush again now.
Hi and Welcome to the King Community
Level 5000, To collect the frog you will need to feed it with candies of the same color. When the frog is full it will start pulsing and you can move it wherever you want. Keep in mind that in this level you will have to move the frog five times to complete the order. Please check this video for help