Candy Crush Saga

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Lost all progress at Candy Crush

Hi King Care!

Since my phone rebooted, I've lost all my levels and boosters in Candy Crush. Since a few months I stopped syncing with Facebook, because all of the privacy-happenings. But I didn't stop playing Candy Crush.

I was around level 1800 till 50 somewhere. But synching with Facebook brings me down around thousand levels and I prefer to stay disconnected with Facebook.

Can you please help me? Thank you!

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Cezdiamond

Hello! Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks