Candy Crush Saga

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How to get my progress lvl 829 back?

I have been playing on a Kindle fire and recently got a new one but never signed in through facebook so I created a new facebook account to sync my data because it prompted me to save my data through facebook and it said it was a success but reset my progress to level 1 but then I logged on to my new kindle and it sync it to level 9. PLEASE HELP

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Cezdiamond

Hello Peter- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks