Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Lost progress in Candy Crush

hi, i deleted candy crush from this phone like year ago, at that time i was around level 1000 and i was syncing my progress on fb regulary. Now, i installed it again, but i have lost all progress. I tried connecting with fb but it keeps bringing me back to lvl1. I have never logged with email on candy crush before, always with fb. What should i do to restore my progress?

To Ask Your Question:

Accepted answers

All comments

Cezdiamond

Hello Dzana- Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks