Candy Crush Saga

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King does not care anymore...Lost all progress..no reply yet to query

HI, i have been a regular player on candy crush for quite some years now and had reached 2700 levels, but suddenly the levels have been reset to 1 on laptop, tried all the fixes mentioned, raised couple of questions, no reply yet...no acknowledgement

King does not simply care anymore or is it only select users who get thier queries resolved

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Cezdiamond

Hello! Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress.

The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks