Candy Crush Saga

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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Hi I have two email accounts am using both for two separate candy crush accounts. I recently had a p

Problem with my store so I would log into my main candy crush using my other phone that's only when am able to buy gifts. But now some how both the candycrush accounts are linked to one another.... On my main candy crush account am on the level of my second candy crush account and the profile picture are changed somehow gold coins are also mixed up how can I fix this please help

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https://community.king.com/en/candy-crush-saga/discussion/400973/hi-i-have-two-email-accounts-am-using-both-for-two-separate-candy-crush-accounts-i-recently-had-a-p

Hi there,

Did you talk to Support? What did they say?

I'm having the exact same problem - 2 different King accounts got merged into one, and Support have been very unhelpful so far.

Hi and Welcome to the King Community

Unfortunately, your account have been merged with another and it will not be possible to separate the two accounts again.

Please email Player Support so they can check up what happened

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi and Welcome to the King Community

Unfortunately, your account have been merged with another and it will not be possible to separate the two accounts again.

Please email Player Support so they can check up what happened

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email.

https://community.king.com/en/candy-crush-saga/discussion/400973/hi-i-have-two-email-accounts-am-using-both-for-two-separate-candy-crush-accounts-i-recently-had-a-p

Hi there,

Did you talk to Support? What did they say?

I'm having the exact same problem - 2 different King accounts got merged into one, and Support have been very unhelpful so far.

Request
I am requesting the 300 bars i did not get after finishing the music challenge.
Gold bars
While watching an ad to get additional gold bars, after I won the race, the game restarted and I lost my earned gold bars and the watched gold bars. Very frustrating. This has happened twice in the last two wins. Why?
Connection
I can not connect to server and give gifts for many times. Please lead me.
Gold bars
I mistakenly hit to buy the paint brush thing I had like 51 bars I think and now I have 17 and didn’t want to buy those
I blocked my candy crush how do I get it back where I can buy lives
unblocked me from candy crush

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…