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I have a screenshot reflecting 10 contestants all with exactly 50 points. I finished all levels yesterday, but never needed to complete new games to compete. Is something wrong? Thank you.
Marianne
Hi all! Thanks for posting on our community. We are very sorry about this problem, we have passed this on to the game team and they are investigating. I am sorry it is taking a longer than we would like to fix.
We hope to have an update for you soon!
As far as I can tell Popsicle Planet does not count color bombs. It needs to be fixed. Can’t imagine why it hasn’t been yet. Meanwhile, I have stumbled on a way to increase your score. Everyone starts with 50 color bombs. I have collected thousands of color bombs. None were counted. So I decided to see if my old iPad would work better. Opened the old iPad and immediately had another 50, so up to 100. Last night I went on my laptop and got to Candy Crush through Facebook. Voila! Another 50. Now at 150. I just want to get off this planet. Don’t know why they can’t fix it. “Winning” has nothing to do with color bombs, but everything to do with how many devices you can play on. I would be happy to compete with anyone collecting color bombs. Right now that isn’t happening on Popsicle Planet.
Hi all! Thanks for posting on our community. We are very sorry about this problem, we have passed this on to the game team and they are investigating. I am sorry it is taking a longer than we would like to fix. We hope to have an update for you soon!
IKR Theresia! I don't understand how it can take soooooo long for a fix, someones gonna get fired for sure. I've played World of Warcraft for years and if there's a glitch or somebody broke something the game goes down for a few hours and PRESTO! It's fixed! If CCS is borked then they should take down the special events...I mean where was Didi for 2 days? *sigh*
Well obviously their tech team have no clue. Games do get glitches in from time to time, but they always get fixed. Never have I seen anything like this before in all the years I’ve been playing king games. They need to sack their tech team and get ones that actually know what they are doing.
I have the same problem. I'm on the last one, where you need to collect color bombs. Everyone, including me, has 50 except for one player who has 100. The color bombs I've made are not registering. If we're all penalized because of a tech glitch I'm going to be super mad.
And today is the THIRD Thursday in a row on Popsicle Planet and the color bombs are STILL not counting...
Well Didi showed up again but color bombs are definitely still not counting...
Thanks for the info Jo and I agree. I've read about the"cheats" as well but I can't be bothered to log in to all 3 of my devices. I just had an update for the game so let's see how it goes!
I sort of have the answer as to why some people can get above 50 and others can't, but this is clearly a problem that King need to fix!! The answer is (and I'm shooting myself in the foot here, as I have won numerous rounds over the weeks with this 'cheat' (sorry if you were one of the people I played against) is that if you play on a computer, iphone and ipad for instance, each time you log on to play with each device you will gain another 50 points, so 150. This will sometimes get you to the top of the leader board but not always, because there is another glitch in this game that I've discovered.......If you play on a computer and log in to another web browser and play via that, hey presto, you get another 50 points!! I've won this so called 'competition' so many times that I'm posting this in the hope that King finally get on the case and sort this problem out for EVERYONE!! These challenges used to be fun and about skill and time commitment, not cheating!!
The event started again today and it's still not fixed.
I was chatting with King via Messenger and was given this link https://care.king.com/contact Perhaps if we all fill it out they will know it's not because of what platform we are using, we don't need to clear caches or reinstall the game... Send your screenshots and any info that will help King to realize the game needs a FIX!
King know it needs fixed but can’t fix it for some reason. The issue is, why keep putting it back on when it’s clearly still not working
Someone is now scoring on this planet, but I have no idea how he/she is doing it. I'm stuck at 100.
Same here - stuck on 50 - shameful customer service.
Why do they call this King 'Care'...when it's clear they don't! Apparently this issue has been ongoing for weeks now and haven't seen any feedback from support or any fix to the problem. Very very frustrating.
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hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
