Why can’t I give my friends lives?

Cynthia_Marconi · April 2018

I no longer get the pop up asking if I want to give my friends any lives. Why not?

Lady_Choo · April 2018

Hi Cynthia, Welcome to King care!

Are you connected through Facebook? There are a few issues which could be impacting games at the moment.

https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists

Cynthia_Marconi · May 2018

Hi Cynthia, Welcome to King care!
Are you connected through Facebook? There are a few issues which could be impacting games at the moment.
https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists

This didn’t help. My app permission is active and I checked the settings. Any other reason I can’t send lives to friends, although they can send to me?

Mary_Ellen_Rains · June 2018

No please give me answer

Mary_Ellen_Rains · June 2018

No please give me answer

Mary_Ellen_Rains · June 2018

I can not send or receive any lif

Lady_Choo · June 2018

Which device are you playing on? Once you let me know I can find the troubleshooting and if it doesn't help, I will pass you over to the team

Cynthia_Marconi · June 2018

I am playing on an ipad and am connected thru FB. My friends can send me lives, but I can’t send them any. This is for Candy Crush Saga (not Soda Saga).

Lady_Choo · June 2018

So the box isn't coming up at all? Troubleshooting here but I am also going to pass this on to our moderator, as you are not the first. We think Facebook has changed something again and they are trying to work out what

Mahtab1718 · February 2020

I dont receive any life! Help!

Why can’t I give my friends lives?

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