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Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
Hello, Ms Newbie,
Welcome to the forum! 👋
Purchasing the gold pass just unlocks the paid half of Season Pass. You still gotta unlock each tier in order to claim the extra items.
If you need further advice or wanna exchange tips, feel free to gimme a shout on Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov).
Have fun! 👍
Hello @moe125🤗 Hearty Welcome to our crushing King Community!
I am sorry to hear that you did not receive any boosters after purchasing Gold Pass!!
Few questions!! Did you play levels and finish the final stage (10th tier)? Can you show me a screenshot of your Season pass, please?
To reply back, type in the blank box given below to my comment. And to post the screenshot, tap on the 2nd icon located in the bottom left corner of the empty comment box.
Hope to talk to you soon. Have a great rest of the day🍫
If you go into the Season Pass does it look like mine? Are your tiers locked because you have not worked your way up them yet?
If so, yes, the event has only just started and the rewards on both the free and the gold side will only unlock when you have passed enough levels, BUT it is very easy to reach the top! DO NOT press the "unlock tier" tab!!! Scroll back to an easy level that you know you can pass and replay that one level again and again until you have reached the top and then you will receive all the rewards. You have five days to do this, but you can do it in about half an hour.
*Please note I am a fellow player and I do not work for King. This was just a suggestion for you to easily get the rewards you are owed. Contacting King support is of course an option but I think my solution might be quicker.