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abbiegardiner · April 2023

It has stopped loading, the orange logo comes on, then complete loading, then just stays on the orange logo, nothing more, been like it for 24 hours

PrettyBubbles · May 2023

Hi @abbiegardiner sorry to hear that can you try clearing the game cache from your device settings, check for any pending updates then select log out of the game and leave your device off for a moment or two

Let's see if this resets things for you 💓

abbiegardiner · May 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2627512#Comment_2627512

Hi, what is very strange, when I logged onto my granddaughters FB page and her candy crush worked fine BUT the layout was slightly different than mine (same laptop) I have already removed the app then added again still no luck, has the format changed?

PrettyBubbles · May 2023

Hi @abbiegardiner Yes it has here is the link to the

announcement

💓

abbiegardiner · May 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2627545#Comment_2627545

Still not working :(

abbiegardiner · May 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2627604#Comment_2627604

What is happening (was working fine in portrait until 2 days ago, now after the King logo as downloaded the page becomes "unresponsive" and just sticks with the orange King logo...it's still working on other FB profile (much lower level) is there a link to the game on here that I can try ?

Kellibean · May 2023

https://community.king.com/en/candy-crush-saga/discussion/403077/not-loading

Mine is doing is the exact same thing for 2 days now. I don't know what else to try.

Abdul_saeed_1234 · May 2023

https://community.king.com/en/candy-crush-saga/discussion/403077/not-loading

Hey I'm at the level 4142 and only this level is not opening and the completed levels are opening now what should I do?

PrettyBubbles · May 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2627615#Comment_2627615

https://community.king.com/en/candy-crush-saga/discussion/comment/2631687#Comment_2631687

https://community.king.com/en/candy-crush-saga/discussion/comment/2631978#Comment_2631978

Hi guys can you please check for any pending updated then clear cache the log out not just close the game then leave your devices off for a moment or two

It may correct it to the new layout

abbiegardiner · May 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2631995#Comment_2631995

I have removed the Ap, gave up, I tried everything mentioned.

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