Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Level 3398 bug

Hi team,

I have observed an interesting scenario where the game has entered falling of candy in an infinite loop, where same candy are going down n coming up, not allowing me to play next swipe.

I have recorded a video from my other mobile.

And also have a screenshot from my own mobile where i play

Get intouch with me if you wanna see this video

Accepted answers

Laura_Grosvenor

Can you please post it here in the forum Bhagi so I can let the Moderators know about it? Thanks and have a great day!

All comments

Sarah-24

I just reached this level for the first time today, and encountered the glitch on my first play. King has known about this for six weeks and it hasn't been fixed?

https://youtu.be/jQtvVkn98eM

I am experiencing the same problem and I just keep quitting.. You can find the link to my video above ...

Laura_Grosvenor

Above the reply box, there are 3 icons: one for links, one to upload a picture, and one to upload a video. The only way I can think of is to upload your video to a place like YouTube or another site like that and get the code provided once it is uploaded fully (and use the 3rd icon to share that link here), and to upload a photo, you will just need to save it on your device (this is why I only do King Care stuff on my PC--it is easier to access videos and pictures) and use the middle icon to choose the file. That will post it here. I hope that helps.

Bhagi

I am not sure how should I upload it here, can u share some email Id where I can send this or guide me to uolupl the image n video

Laura_Grosvenor

Can you please post it here in the forum Bhagi so I can let the Moderators know about it? Thanks and have a great day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Laura_Grosvenor

Can you please post it here in the forum Bhagi so I can let the Moderators know about it? Thanks and have a great day!

All comments

Laura_Grosvenor

Can you please post it here in the forum Bhagi so I can let the Moderators know about it? Thanks and have a great day!

Bhagi

I am not sure how should I upload it here, can u share some email Id where I can send this or guide me to uolupl the image n video

Laura_Grosvenor

https://youtu.be/jQtvVkn98eM

I am experiencing the same problem and I just keep quitting.. You can find the link to my video above ...

Sarah-24

I just reached this level for the first time today, and encountered the glitch on my first play. King has known about this for six weeks and it hasn't been fixed?

Comprei e não recebi.
Comprei quero ressarcimento
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Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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