Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Lost games when connecting to Facebook

I was trying to move the levels to a new devices for my dad so I connect the game to his face book which then deleted his levels of 2277 and took him back to 1, I logged in on the new device through face book and he was still on level 1 I would like to gain the levels back

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Laura_Grosvenor

Amy, you will have to go here to get help for this. If you scroll down, there are links to help for each device at the end of the article. Thanks for writing and have a great day!

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Accepted answers

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Laura_Grosvenor

Amy, you will have to go here to get help for this. If you scroll down, there are links to help for each device at the end of the article. Thanks for writing and have a great day!

Comprei e não recebi.
Comprei quero ressarcimento
How to earn. Gold
Ok pls 🙏 hlp me
Progression
bonjour, je voudrais récupérer ma progression avec mon ID car j’ai transféré avec un compte Apple et je recommence à 0
New phone lost levels
I got a new phone got logged back in, but I’m missing all my levels of the difference in the levels
In Gold Chocolate Box pass 13 level with 3 yellow star
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…