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Candy Crush never gives my 1hr playing time I've won. When i use my lives, it's over. Why?

Pam_Byrd

Candy Crush never gives me my free 1 hr playing time that I've won. I use my lives, it's over. Why?

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Laura_Grosvenor

Thank you @ Elsa! I appreciate the help!

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Laura_Grosvenor

Thank you @ Elsa! I appreciate the help!

Creative_Elsa

Hi Pam i believe that you are referring to the free hours of infinity lives. A glitch has already been reported to the studio because when you get this infinity the players are saying that it only gives them 5 tries and then it disappears.

Laura_Grosvenor

Hi there Pam! I am not sure what is going on, but I will send this to the Moderators right now and they will get back to you as soon as possible. I am so sorry about this and I thank you for writing to King Care. I hope you have a great day!