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I noticed Since I’ve purchase some stuff weeks ago for one time all the ads had stopped showing for me. So this way I have no chance to get extra lives or boosters. This isn’t fair. How can I have the option to watch ads to get extras back??
Hello, Dan,
Welcome to the forum! 👋
As you've discovered yourself, video ads and ad reliant features get suspended for your account for a random period of time - from 4 months to well over a year. And there's nothing you can about it. It's how King have set it up but they keep denying this fact. As you can see in the comment above, they've prepared a bunch of excuses and just copy-paste them over and over to affected players.
What you could do is take a 1-2-month break from the game. Don't log in at all on any platform. Some players have reported their ads returning after not playing for a couple of months. The alternative is to keep playing and hope that ads would return which is not guaranteed to happen at all. Meanwhile you would've struggled without ads and possibly quit playing. Just read a book or two instead for 2 months, then resume playing on a mobile device (ads don't work on a computer).
Good luck! 👍
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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I have gotten to level 11526 bur can't get past. Anybody have suggestions?
I did not take a screenshot of my 2025 unwrapped stats in December. I do not see a widget for them on the map. Is there a way to still view them?
The last few times i purchase something i am being charged twice for the same thing, why is this happening?
Nu reușesc sa trec nivelul.am nevoie de ajutoare sau de aur
Nu Reușesc sa trec nivelul. Am nevoie de ajutoare sau aur
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
