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Hi! Where can i find the event prizes? I was number 1 in a game event. I claimed the prizes but I can't find them. I don't think i got them. Thanks.
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I did send it to the Moderator for you. I am sure someone will get back with you as soon as possible.
I clicked to claim the reward but then nothing. Thank you.
Hmmm...and you didn't get the reward for the last event? I will bump this to the Moderators for you right now so they can look into this. Gee, I am so sorry about this. Hopefully someone will get in touch with you soon to get your reward to you.
Hi Laura. Thanks for your reply. Yep, the event is over. It's the choco planet event. When you click on the tab there's a banner that says that the next event will be coming soon.
Hello Abbey. Are you sure the event is over? I know I just came in 3rd on the Spaceship event thing (how the heck did that happen???) and it was a pop-up that the event is over and my rank, then my prize. Can you tell me which event you're talking about? Can you restart the game and see if it pops up for you? Thanks for writing to King Care and I hope you have a great day!
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
