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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I play daily and spend lots of money I have never seen morts magical gelmet challenge. Everyone I talk to has it weekly and they spend no money! Im considering deleting this game they do not take care of paying customers!!!
I had a FB messenger reply from your customer care on 11/5/2018, saying this is a trial feature.
It isn't testing. It is just an event, and not everyone gets them. I don't know why you would never have gotten it though. The odds are in the favor of you getting it at least once in a while. Let me repost this to our Moderator so she can see it.
Yes, it is really not fair. We had to purchase extra booster to clear levels and those who had the helmet did not need to make any purchase to clear all the levels. So I had stop making any purchases after I am aware of this feature. It is really wasting my money. No matter how much I spent I will not be able to play pass my friends (they had this feature).
And I believe this feature had been launched for 1 year and more, and why is it still on testing purpose? Or why are we still not been chosen to test the feature? And why are those chosen players can have test on-going since the test is positively showing that they can cleared all new levels within 1 night using this feature?
It's OK. I understood what you meant. I read (and write) fluent typo. I have asked about this for you, so now I am just waiting to hear back from our Moderator on this. Thanks for writing back!
That should of said "other players"
I have gotten the one where you get to play against I y4 players to move to islands or planets but NEVER morts helmet . King needs to offer this to all their players specially ones who spend alot of money on this game! I get sick of players bragging on passing hard challenges easily because of that helmet and also brag that they would never spend a penny on the game! I spend my good money and if this is how it will always be I guess Im done playing.
Hello KjDenison. This is an event, and not everyone gets one every time. I have some information for you here if you would like to read it. I either get Mort's Helmets or that Spaceship thing, and once the event ends, I don't get another one for maybe a day or so. Have you ever gotten one or the other? Let me know so I can help you further. Thanks for writing to King Care and I hope you have a nice day.
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…