Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 🐟The New 2x2 Jelly Fish 🐟 - More info HERE

I can't send request for more lives and for help

rajveer243
rajveer243 Posts: 3

Level 1
in Support

I can't send request for more lives and for help

«1

Answers

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581

    Hi rajveer! So sorry about this happening. I will send this to the Moderator so she can look at why this is going on. I hope you have a great day!

  • Delfina_Blue
    Delfina_Blue Posts: 7

    Level 2
    edited June 2018

    Hello

    I have the same problem with the app :'( Facebook popup - > sending -> nothing happens.

    Same with request lifes, no reaction at the button. Tried so much since 3 days...also factory reset and lost my boosters and lifes. I'm desperately :(

    I forgot to say that I tried more than one version of facebook app,

    tried to login without fb app but then I get an empty page (at 3 browsers)

    Tried to choose just one or 2 oder some more friends to send lifes, tried all together.

    But about the factory reset I'm upset

  • Delfina_Blue
    Delfina_Blue Posts: 7

    Level 2
    edited June 2018

    I forgot something. With farm heroes saga I have the same issue. Maybe with every King Game, maybe with all facebook games,  I dont play others at the moment

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581

    Ah, yes. There is a known issue with Farm Saga I believe. I have bumped it to the Moderators for you so they can take a look at what is happening. Thanks for the extra info!

  • Delfina_Blue
    Delfina_Blue Posts: 7

    Level 2

    I'm sending at the moment lifes per highscore list at the computer and  I saw that I cant send there request lifes, too. It turns in a circle and doesnt stop.

  • Delfina_Blue
    Delfina_Blue Posts: 7

    Level 2

    Is there no help? It seems like hmm. Any idea from the support Laura?

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581

    Not yet my friend. I will make sure I ask again about this tomorrow. I've been running to doctor appointment to all week (I am trying to figure out what is going on with me) so I haven't been around to answer. I'm truly sorry about that. I will let the Team know again about this. :)

  • Delfina_Blue
    Delfina_Blue Posts: 7

    Level 2
    edited July 2018

    It works again, atleast some minutes ago. Sent like 300 lives omg ;-p thank you and I hope it will work forever hihi

  • rajveer243
    rajveer243 Posts: 3

    Level 1

    not solved

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581

    @ Delfina that is great!! Enjoy playing and if it happens again, let us know. :)

    @rajveer the Mod is on now so I will let her know about this priority. Let me do it now for you. :)

Hey! Would you like to give us your opinion?

Categories