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Won Infinite Lives But Didn't Get Them - Help pls!
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chel124
Posts: 2 Newbie
in Discussions
Hi
I'm not very good at techy stuff and the help section was just a load of faq's. I won Infinite Lives from the Music Tour Collection by collecting 1800 orange tickets. The prize was claimed and it's got a green tick on it, but I never received it. Am I doing something wrong or what? Anybody help pls?
Comments
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Hello @chel124 don't worry you aren't doing anything wrong, King is.
Other than one person that I have seen everyone else is making the same complaint as you about not receiving their 2 hours of unlimited lives.
We have been told that the issue is being investigated, so please keep an eye out for any updates on the issue.
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I also hit claim for the 2 hours of unlimited lives and got NOTHING. I know it’s useless to report it as I’ll never actually get the reward but happened to me too. Then I got the required Candy Royale screen to add insult to injury. Just ended my session after that.
