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I was able to solve the problem by clearing the Google play cache in the mobile settings
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete informationĀ HERE
please feel free post in new thread since this from 2018.thank you
I have the same problem.