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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I hit the Jackpot on Candy Crush and it gave me nothing What can I do to get my Jackpot award??
Hello Maki. First, let me say I am really jealous that you have hit the Jackpot. I think in all the years I have been playing, I have only hit it twice. So, a big congrats to you for getting it! I will send this to the Moderator to look at and someone will be in touch with you about it as soon as possible. Thanks for writing and I do hope you get your reward and get to enjoy those boosters! Have a great day!
_its Okay.. its like part of a game that you really cant get what you want like that..
Hi again! I am glad Mark was able to give you some boosters for this. I believe they know about this, but I really can't give an ETA for it being fixed or looked at. I really feel badly for the players who are affected by this because getting the Jackpot, first of all, is a miracle in itself, and then to have a glitch where you don't get your hard-earned reward...that stinks. I will keep up on this issue though and work with the Moderators and the Team to make sure they look at this asap. Thank you again for writing and it was nice to see you again! Have a wonderful day.
Mark already give me some booster. But I dont think this issue will resolve.
Hi Maki and @Laura, I am gathering a list of messages posted here regarding the Jackpot and rewards. I will add this message to the list.
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Following the directions to add gift card but no luck. clicked on the icon while playing the game and no where does it say add gift card. TIA
TypeType game Candy crush for everything that I do with King is to make everything better and creative play this game is more than everything to count my score it's balanced me to my credits and my updates is investing to answer to how many times I play this game is always make me feel better to myself why I love Candy…
In my account there a problem in receiving the episode race winning gold and other perks as mentioned for continuously lat 4 episode race.This need to addressed and clear for the team
so I’d like to know what you guys did to the app because it sucks now the screen freezes up and oh yeah you give me a free something take my life away. I no longer play this guys made it suck and it’s not the same so I don’t know who came up with us bu but yeah bye-bye
I was at levels over 3000. Now, I can’t find them with every recall offered here. Can I regain my levels?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
What can I do to get my Jackpot award??
