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I had reached level 86 and when I returned to my game, it was reset back to level 1. How can I get my progress back to level 86?
Hi Susan! Welcome to the community. Please see this blog here for the steps to follow if you have lost some of your progress. The Blog includes lots of steps on how to fix this problem yourself :-)
If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.
Many thanks
My game ask me to log in with Facebook this morning which it has before with no problem. Today I found myself on level one when I was in the 3000’s level. I hope you can help.
Thank you!
Hi alibobby- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely day :-)
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why is it that even though my friends are online on Facebook and on the game, when I ask for lives they don’t recieve the requests instantly? Is there some kind of lag between asking for help and them receiving the requests? Would like to know if anyone else experiences this.
Hello I have a facebook account with 6.000 + levels , hogy to connect my game save for a email adress ? Thanks.
Reklam izleyip oyuna devam etmek istiyorum ama Reklam çıkmıyor
HEllo again lol..i accidentally deleted my candy crush saga app. As I've logged back in I'm on the same level but lost everything else..is there any way to get it back to how it was? Thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
