Candy Crush Saga

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I am having trouble restoring my levels .

I was connected through Facebook a few years ago before deleting the app. I redownloaded it not too long ago but I was playing without being connected to Facebook or having an account. I just had to delete the app and now I am having trouble restoring my progress. How am I able to get back to the level that I left off without having an account or being connected to Facebook?

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Cezdiamond

Hi Paige- Welcome to the community. Please see this blog here for the steps to follow if you have lost some of your progress. The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks

Accepted answers

All comments

Cezdiamond

Hi Paige- Welcome to the community. Please see this blog here for the steps to follow if you have lost some of your progress. The Blog includes lots of steps on how to fix this problem yourself :-)

If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

Many thanks

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Recent Announcements

🔔 Facebook Progress Showing as Level 1 - Under Investigation!
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