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Hi @mala1979 warm welcome!
You've arrived here in Candy Crush Friends Saga. This is a different game than your screenshot shows.
Don't worry! I'll ask a manager to move your discussion to the correct forum, which may take a while - we now have weekends and holidays. If you want a quicker response, please go here: https://community.king.com/en/candy-crush-saga/categories/support
Thank you for your understanding.
