Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Color bombs randomly exploding

They said they fixed this, but color bombs still randomly explode. Frustrating when I use the boost and then it goes off before I can use it how I want. Complete waste! When will it be fixed properly?

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bellerina

I am finding this happens quite often in the Soda version. The color bombs will randomly explode with no similar colors surrounding them or anything else hitting them. So frustrating!

Creative_Elsa

Hi @rtgeri, thank you for posting in the community. I have seen this happen in my game too but not very often. The studio was made aware of this a while ago but since there aren't too many messages posted I don't know where on the priority list this would be.

rtgeri

Having the same problem with randomly exploding color bombs! Impossible to complete levels. Not spending another dime on extra lives! So frustrating to work on set ups only to have them spontaneously explode for no reason. I'm done! 😠

GeordieGirl

How ever is anyone supposed to finish level 1279 when colour bombs constantly randomly explode. There is absolutely no point in using boosters and setting up the combinations needed when there's no chance of completing the level. I'm getting really sick of all the problems with this whole game ..... every few levels there's another issue. It's one thing after another. I think I could be better occupied spending my time doing something that is more enjoyable than this is becoming.

Laura_Grosvenor

Thank you so much Staci for posting this. I will let the Moderators know this immediately and they will pass it on to the Team. I thought it was fixed too. Did you try clearing your cache on your device to see if that helps? Also, make sure the game is updated to the latest version. I will let them know about this now. Thanks again for writing and I hope you have a nice day.

I did send it to the Moderator, who will see it as soon as they get back into the office. Hopefully you will have an answer soon!

Staci_Lopez

Thank you so much Staci for posting this. I will let the Moderators know this immediately and they will pass it on to the Team. I thought it was fixed too. Did you try clearing your cache on your device to see if that helps? Also, make sure the game is updated to the latest version. I will let them know about this now. Thanks again for writing and I hope you have a nice day.

Yes, I’ve cleared the cache and use the latest update. As of 3 minutes ago, it’s still happening.

Staci_Lopez

Laura_Grosvenor

Thank you so much Staci for posting this. I will let the Moderators know this immediately and they will pass it on to the Team. I thought it was fixed too. Did you try clearing your cache on your device to see if that helps? Also, make sure the game is updated to the latest version. I will let them know about this now. Thanks again for writing and I hope you have a nice day.

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Laura_Grosvenor

Staci_Lopez

Thank you so much Staci for posting this. I will let the Moderators know this immediately and they will pass it on to the Team. I thought it was fixed too. Did you try clearing your cache on your device to see if that helps? Also, make sure the game is updated to the latest version. I will let them know about this now. Thanks again for writing and I hope you have a nice day.

Yes, I’ve cleared the cache and use the latest update. As of 3 minutes ago, it’s still happening.

Laura_Grosvenor

Thank you so much Staci for posting this. I will let the Moderators know this immediately and they will pass it on to the Team. I thought it was fixed too. Did you try clearing your cache on your device to see if that helps? Also, make sure the game is updated to the latest version. I will let them know about this now. Thanks again for writing and I hope you have a nice day.

I did send it to the Moderator, who will see it as soon as they get back into the office. Hopefully you will have an answer soon!

I am finding this happens quite often in the Soda version. The color bombs will randomly explode with no similar colors surrounding them or anything else hitting them. So frustrating!

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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…