Level 2779

Ketan_Patel-2 · September 2017

Another ridiculous level, completed after a few days of trying, upon completion, it just will not stop. POOR DESIGN FOR A LEVEL. So far, I changed my phone so lost all the boosters (over 50 each) I saved for 2 years, not I have lost all my remaining boosters trying to solve ridiculous lottery based levels over the past 3 episodes. I find it extremely frustrating that nobody can respond to any of my questions. Do you know how frustrating it is having completed a level I cannot move on??????? Also, in trying to retry levels why does the play on with gold bars have to come up? I have lost over 100 gold bars by accident!

This is becoming beyond a joke!

_Elsa_ · July 2018

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?

Where those gold bars purchased? If so, I am going to suggest that you contact King but as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Ketan_Patel-2 · July 2018

No these were all earned from completing games / tasks. Its an easy mistake to make when you want to click through quickly, there is no confirmation to stop you from using them by accident.

Level 2779

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