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Hello @gtrembley🤗 Hearty Welcome to our lovely King Community!
I am sorry to hear that you did not receive the Gold Bars you have purchased in your game.
Please check --> this page <-- in our Help Center (click on the Green lettered link). There are different steps defined depending on the device we are using.
Please post back and let me know if you need further assistance. You can reply back by simply typing in the blank box given below to my comment.
Hope everything goes alright and you will receive your Gold Bars quickly🤞