Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why can't Opt Out of Candy Royale!

TDRock2021

I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?

Accepted answers

kiara_wael

Hi and Welcome to the King Community

This issues has been reported. And The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting . This issues is being investigated and please give your feedback here

QueenB

Hi everyone 🙂

We appreciate that you’ve shared your experience for this change to Candy Royale where you are unable to opt out, and I will gladly share this with our team.

While we want to ensure that more players get a chance to win gold bars in their games, we understand that this change may not be optimal for all, especially when stuck on a level or only having a limited amount of time available to play.

Rest assured that your voice has been heard and comments are being shared with the Studio about this change. We are always striving to improve the service we provide and your player experience.

Thank you again for your interest in the game, your participation, and for taking the time to reach out to us.

All comments

Diamond_Lim

Thank you for your feedback. This feedback has been sent to the Studio Team here then this problem has been solved soon/later. Please be patience waiting and thanks again.

And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too.

⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks!

MarkB852

I won't be buying anymore gold bars until this is fixed. I actively loath this subgame and I want to be able to opt out.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback please check this page for more info

https://community.king.com/en/candy-crush-saga/discussion/402025/cant-opt-out-of-candy-royale-edited-by-cm-feedback-sent-to-the-studio

CPerry363

Please add a button to not play candy Royale. Very frustrating when I just want to progress my own plan. It takes up too much time for very little reward.

Gruncher

Calling it now, they'll investigate this, then either sit on their butts indefinitely or go "Sorry, we've done all we can" and not fix it at all.

katiemacm

You really need to bring the X option back on Candy Royale or delete it completely- it’s incredibly annoying and a waste of time. You

papajon25

https://community.king.com/en/candy-crush-saga/discussion/comment/2672855#Comment_2672855

You need to get this fixed sooner than later. Really is annoying to have to play this annoying sub game.

KaKarenn12

https://community.king.com/en/candy-crush-saga/discussion/comment/2672855#Comment_2672855

Please stop the testing of Candy Royale!!!! I have to close out of the game every time this sub game feather pops up. I’ve notice the more I restart the game, the more often this annoying sub game pops up. You have loyal long time customers/players here, focus on their needs/wants instead of making a buck.

SuzanneB

I've been complaining about that for a long time, all the pop up stuff you have to close before you can get to the map

lilvetech

Over the years this game has made it harder and harder to achieve things. For instance only being allowed to use 20 lives in a 24 hour period. Like if you have them and earned them what does it matter?

another one just recently changed is HAVING to participate in the Candy Royale. I don’t want to! There is no option now to skip it.

not to mention alllllll the activities and such you have to X out of just to play the damn game. It’s too much. I’m just about done with this game altogether.

harpua33

While closing out the game repeatedly , I just noticed CR is now NINE levels. But then I’ve seen others up to 13 on here. HAHAHAHAHAHA…..King (tm) a-holes!

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback this issues is being investigated here

https://community.king.com/en/candy-crush-saga/discussion/402025/cant-opt-out-of-candy-royale-edited-by-cm-feedback-sent-to-the-studio

dilombardo

the game is NO LONGER about crushing candies. it is about joining 100 other anonymous players for a useless and practically impossible effort. BORING!

eddaoviedo

Why is this forcing me to play Candy Royale? It use to be optional now I’m being forced to click on it! Not cool!

oogieboogie69

It’s not that they can’t fix it. It’s that they won’t fix it. Because there must be a financial bonus to them, as in some people who wouldn’t have played it, who are now forced to, are actually buying boosters to get to the end. Losers.

melb99

https://community.king.com/en/candy-crush-saga/discussion/comment/2672855#Comment_2672855

I agree! Being forced to play Candy Royale makes me want to quit playing! Let us opt out!

Squirrelwife

I wonder why it is so difficult for them to get the X-opt-out button back. I work with websites and cannot imagine not being able to help people if there is a mistake in my page.

I now get the Candy Royale pop up every single time i play during the day. Frankly, i am giving this another 2 weeks, then i cannot afford anymore to lose my time with it.

Too bad because I have stuck with Candy Crush now for 7500 levels.

Squirrelwife/Marguerite

milliepod

You can use the back arrow on your phone, which removes it, but even so, its still very annoying!

HOTMOMFIRE

Never been so annoyed with this game until the forcing of Royale.

mbeeler17

I'm so over Candy Royale it gets worse everyday. Now it's every time I go to play it wants to go there first. If they don't do something soon I'm going to find me a another game. That's how annoying it is

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

QueenB

Hi everyone 🙂

We appreciate that you’ve shared your experience for this change to Candy Royale where you are unable to opt out, and I will gladly share this with our team.

Rest assured that your voice has been heard and comments are being shared with the Studio about this change. We are always striving to improve the service we provide and your player experience.

Thank you again for your interest in the game, your participation, and for taking the time to reach out to us.

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting . This issues is being investigated and please give your feedback here

kiara_wael

Hi and Welcome to the King Community

All comments

HOTMOMFIRE

Never been so annoyed with this game until the forcing of Royale.

milliepod

You can use the back arrow on your phone, which removes it, but even so, its still very annoying!

Squirrelwife

I wonder why it is so difficult for them to get the X-opt-out button back. I work with websites and cannot imagine not being able to help people if there is a mistake in my page.

I now get the Candy Royale pop up every single time i play during the day. Frankly, i am giving this another 2 weeks, then i cannot afford anymore to lose my time with it.

Too bad because I have stuck with Candy Crush now for 7500 levels.

Squirrelwife/Marguerite

melb99

https://community.king.com/en/candy-crush-saga/discussion/comment/2672855#Comment_2672855

I agree! Being forced to play Candy Royale makes me want to quit playing! Let us opt out!

oogieboogie69

eddaoviedo

Why is this forcing me to play Candy Royale? It use to be optional now I’m being forced to click on it! Not cool!

dilombardo

the game is NO LONGER about crushing candies. it is about joining 100 other anonymous players for a useless and practically impossible effort. BORING!

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback this issues is being investigated here

https://community.king.com/en/candy-crush-saga/discussion/402025/cant-opt-out-of-candy-royale-edited-by-cm-feedback-sent-to-the-studio

harpua33

While closing out the game repeatedly , I just noticed CR is now NINE levels. But then I’ve seen others up to 13 on here. HAHAHAHAHAHA…..King (tm) a-holes!

lilvetech

another one just recently changed is HAVING to participate in the Candy Royale. I don’t want to! There is no option now to skip it.

not to mention alllllll the activities and such you have to X out of just to play the damn game. It’s too much. I’m just about done with this game altogether.

SuzanneB

I've been complaining about that for a long time, all the pop up stuff you have to close before you can get to the map

KaKarenn12

https://community.king.com/en/candy-crush-saga/discussion/comment/2672855#Comment_2672855

papajon25

https://community.king.com/en/candy-crush-saga/discussion/comment/2672855#Comment_2672855

You need to get this fixed sooner than later. Really is annoying to have to play this annoying sub game.

katiemacm

You really need to bring the X option back on Candy Royale or delete it completely- it’s incredibly annoying and a waste of time. You

Gruncher

Calling it now, they'll investigate this, then either sit on their butts indefinitely or go "Sorry, we've done all we can" and not fix it at all.

CPerry363

Please add a button to not play candy Royale. Very frustrating when I just want to progress my own plan. It takes up too much time for very little reward.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback please check this page for more info

https://community.king.com/en/candy-crush-saga/discussion/402025/cant-opt-out-of-candy-royale-edited-by-cm-feedback-sent-to-the-studio

MarkB852

I won't be buying anymore gold bars until this is fixed. I actively loath this subgame and I want to be able to opt out.

Diamond_Lim

Thank you for your feedback. This feedback has been sent to the Studio Team here then this problem has been solved soon/later. Please be patience waiting and thanks again.

And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too.

⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks!

jakeymoose

Please listen to the players complaints about Candy Royale. I keep waiting for the x button or another option to opt out to appear and it hasn't. It was a terrible idea to take that away. I've always thought that Royale was an annoying piece of the game anyway, but now being forced to play it is next level frustrating. Not fun.

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Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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