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Hi, I am new to this site but I have been playing Candy Crush for a long time. Has anyone else been at the top of the leaderboard on Sam's Sweet Streak but didn't get their reward? I didn't get anywhere by using the Help Center. Any suggestions?
Thanks for the link, I’ll try that.
Hello @KarPet🤗 Hearty Welcome to our lovely King Community!
I am sorry to hear that you did not receive the reward from Sam's Streak event!!
Did you come in the first place? Did you click on the "Claim Reward" tab and did not see the reward? I have noticed that, lately, the rewards pop-up will stay up for only few seconds and then disappear. Do you think that is not the case?
If so, you will have to contact King Player Support and ask them for your missing rewards. If you are on computer, you can go to this link to send your complaint --> https://soporto.king.com/contact
If you are on mobile device, you can send your complaint directly from your game App.
Please let me know if you need further assistance. You can reply back by simply typing in the blank box given below to my comment.
Thank you for joining the Community! Have a great rest of the day🍫🍫
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
