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Didn't get Sam's Sweet Streak reward

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KarPet
KarPet Posts: 5 Level 2
edited June 2023 in Support

Hi, I am new to this site but I have been playing Candy Crush for a long time. Has anyone else been at the top of the leaderboard on Sam's Sweet Streak but didn't get their reward? I didn't get anywhere by using the Help Center. Any suggestions?

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Answers

  • PummyRaj
    PummyRaj Posts: 36,510 Candy Moderator
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    Hello @KarPet🤗 Hearty Welcome to our lovely King Community!

    I am sorry to hear that you did not receive the reward from Sam's Streak event!!

    Did you come in the first place? Did you click on the "Claim Reward" tab and did not see the reward? I have noticed that, lately, the rewards pop-up will stay up for only few seconds and then disappear. Do you think that is not the case?

    If so, you will have to contact King Player Support and ask them for your missing rewards. If you are on computer, you can go to this link to send your complaint --> https://soporto.king.com/contact

    If you are on mobile device, you can send your complaint directly from your game App.

    Please let me know if you need further assistance. You can reply back by simply typing in the blank box given below to my comment.

    Thank you for joining the Community! Have a great rest of the day🍫🍫

    Flag · 1Helpful Sweet Love Haha
  • KarPet
    KarPet Posts: 5 Level 2
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    Thanks for the link, I’ll try that.

    Flag · Helpful 2Sweet Love Haha

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