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Level in Candy Crush Saga dropped from 3575 to 2825 and showing You have reached the end of the journey. to unlock update your browser. My browser is uptodate. kindly resolve the problem
That is awesome news Mary Kay!
Thanks! Clearing the cookies worked. I don't know if you have to clear both cookies and cache, but clearing the cookies worked after clearing only the cache didn't. CC is restored to the correct level and boosters on Chrome but I did lose several lives from friends that were sitting in my envelope.
Hi Mary Kay, a player posted the response below here on King Care and he was able to resolve it.
"You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome. You will not lose boosters or other game settings. Good Luck!"
This happened to me too. My chrome is up to date and passes the suggested browser test. I tried clearing my cache, that didn't help. I can play fine on Firefox but I prefer Chrome. I only get an old version of the game with Chrome.
Hi Umesh, it sounds like your game went back to the old version. Please try the steps here to see if it gets you back on track: https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…