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Can't play on Edge. Play on Firefox but only ever get to Day 1 on the rewards page. Cone on King, get it all sorted
On level 1831
HI, I will pass it over to the team and see if they can find out anything. Can I ask what level you are on?
It seems to be a smaller minority reporting the issue as it was fixed a while back, but clearly there is an issue somewhere. I am adding it to the list now, they should see it early next week
Thanks. Tried all the troubleshooting suggestions, but nothing has changed. This prog used to work fine and now it doesn't. I think King should do more to resolve these issues and quickly. I'm not the only one complaining
I did read the question I am sorry it wasn't clear, several players have reported the game doesn't work so well on Firefox since Mozilla updated it recently. The reason why King recommend a browser is because at this time, that is the one that would mostly work better. Its up to you which browser you use of course. Personally I had trouble with Edge and IE but find most things work on Chrome. Not just games but none game stuff too. Unfortunately they do not make the browsers or make games specifically for certain browsers but with each browser update they seem to add more bells and whistles and that is when things tend to go wrong. Fyi, I don't work for King, I only volunteer but give personal tips as well as the official stuff.
Can I ask you to try some troubleshooting? If it doesn't work, hey at least you tried it and I will pass it over to the team for you
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
The flash check won't help as the game doesn't run on Flash, but clearing cache and cookies might just stop it. If you have no saved boosters sometimes reinstalling the game can help too.
As to the day one issue, you can read more about it here.
What a rubbish answer. It used to work on Edge, and I don't care what King recommend. I play on the platform I want. If you read the question, it doesn't work properly on firefox either
Hi Megadebz, sorry for your problems. Unfortunately just because something comes with microsoft doesn't make it work better. King recommend Google chrome for playing the games on especially as Firefox updated recently
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This discussion was created from comments split from: 💛 A Thank You Note from the Candy Crush Team.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Ang Ganda sobra
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
